Privacy Policy

Welcome to Vidyatrix.in ("we", "our", or "us"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. By accessing or using our service, you agree to the collection and use of information in accordance with this policy.

1. Information Collection and Use

We collect several types of information for various purposes to provide and improve our service to you.

Personal Data

Identity Information: Full name, username, government-issued identification (for verification purposes when required)
Contact Information: Email address, phone number, mailing address
Demographic Information: Age, gender, educational qualifications, professional background
Financial Information: Payment card details (processed via PCI-compliant third parties), billing history, tax identification numbers (for business accounts)

Usage Data

Technical Information: IP address, browser type and version, time zone setting, browser plug-in types, operating system
Usage Statistics: Page response times, download errors, length of visits to certain pages, page interaction information
Device Information: Device identifiers, hardware model, mobile network information

Tracking & Cookies Data

We use cookies and similar tracking technologies to track activity on our service and hold certain information.

Essential Cookies: Necessary for the operation of our service
Analytics Cookies: Allow us to recognize and count visitors and see how they move around our site
Functionality Cookies: Used to recognize you when you return and personalize content
Targeting Cookies: Record your visit and pages you visit to make advertising more relevant

2. Legal Basis for Processing (GDPR Compliance)

If you are from the European Economic Area (EEA), our legal basis for collecting and using personal information depends on the data we collect and the context in which we collect it.

Contractual Necessity: Processing is necessary for the performance of a contract with you
Legitimate Interest: Processing is necessary for our legitimate interests
Legal Compliance: Processing is necessary for compliance with legal obligations
Consent: You have given explicit consent for processing

3. Data Use Purposes

To provide and maintain our service
To notify you about changes to our service
To allow participation in interactive features
To provide customer support
To gather analysis for service improvement
To monitor service usage
To detect, prevent, and address technical issues
To fulfill any other purpose for which you provide it
To carry out our obligations and enforce our rights
For any other purpose with your consent

4. Data Sharing and Disclosure

Service Providers

We may employ third-party companies and individuals to facilitate our service ("Service Providers"), provide the service on our behalf, perform service-related services, or assist us in analyzing how our service is used.

Business Transfers

In the event of a merger, acquisition, asset sale, bankruptcy, or similar event, your Personal Data may be transferred as part of the transaction.

Legal Requirements

We may disclose your Personal Data if required to do so by law or in response to valid requests by public authorities.

5. Data Retention

We will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies. Usage Data is generally retained for a shorter period, except when this data is used to strengthen security or improve functionality, or we are legally obligated to retain it for longer periods.

6. Data Transfer

Your information, including Personal Data, may be transferred to — and maintained on — computers located outside of your state, province, country or other governmental jurisdiction where data protection laws may differ. We will take all steps reasonably necessary to ensure your data is treated securely and in accordance with this Privacy Policy.

7. Data Security

We implement appropriate technical and organizational measures to protect personal data against accidental or unlawful destruction, loss, alteration, unauthorized disclosure or access. Our security measures include:

Encryption of data in transit using TLS/SSL protocols
Pseudonymization and encryption of stored data
Regular security testing and vulnerability assessments
Restricted access to personal data on a need-to-know basis
Incident response and breach notification procedures

8. Your Data Protection Rights

Depending on your location, you may have certain rights regarding your personal data:

Right to Access: Request copies of your personal data
Right to Rectification: Request correction of inaccurate data
Right to Erasure: Request deletion under certain circumstances
Right to Restrict Processing: Request restriction of processing
Right to Data Portability: Request transfer of data to another organization
Right to Object: Object to processing under certain conditions
Right to Withdraw Consent: Withdraw previously given consent

To exercise these rights, please contact us at support@vidyatrix.in. We may require verification of your identity before responding to requests.

9. Children's Privacy

Our service does not address anyone under the age of 13 ("Children"). We do not knowingly collect personally identifiable information from children. If you are a parent or guardian and you are aware that your child has provided us with Personal Data, please contact us. If we become aware that we have collected Personal Data from children without verification of parental consent, we take steps to remove that information from our servers.

10. Third-Party Services

Our service may contain links to third-party websites or services not operated by us. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services. We strongly advise you to review the privacy policy of every site you visit.

11. International Data Transfers

Your information may be transferred to — and maintained on — computers located outside of your country where data protection laws may differ. If you are located outside India and choose to provide information to us, please note we transfer the data to India and process it there. Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

12. Changes to This Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "last updated" date. You are advised to review this Privacy Policy periodically for any changes. Material changes will be communicated through email or prominent notices on our service.

13. Contact Information

If you have any questions about this Privacy Policy, please contact our Data Protection Officer at:

Email: support@vidyatrix.in

Postal Address: Thapliyal Residencial, Central Hope Town, Selakui, Dehradun, Uttarakhand 248011

Phone: +91 7827739628

Last updated: July 23, 2025